Terms of Service

Binding agreement between you (the Customer) and Teknik Danışman governing your use of the platform.

1. Parties and Definitions

• "Service Provider" / "We": Ali Enis Tekin, operator of the Teknik Danışman platform. Namedress: Namenan Kahveci Mah. Hasbahçe Cad.
  Hasbahçe Sitesi No: 1/A
  Beylikdüzü / Istanbul.
• "Customer" / "You": The legal entity or natural person who registers an account on the platform.
• "Platform": The Teknik Danışman multi-tenant IT asset management application accessible at teknikdanisman.net and any associated APIs.
• "Account": The customer tenant created upon registration, including all users, data, and settings belonging to it.
• "User": Any individual granted access to an Account by the Customer.
• "Subscription": The plan (Free, Starter, Professional, Business, Enterprise) selected by the Customer and the associated recurring fee.

2. Acceptance

By registering an Account or using the Platform in any way, you confirm that you have read, understood, and agreed to these Terms. If you are accepting on behalf of a legal entity, you represent that you are authorised to bind that entity.

We may update these Terms. Material changes will be announced at least 30 days in advance via in-panel notice and/or email. Continued use after the effective date constitutes acceptance of the updated Terms.

3. Account and Security

• You must provide accurate, current information at registration and keep it up to date.
• You are solely responsible for maintaining the confidentiality of credentials and for all activity that occurs under your Account.
• Notify us immediately at security@teknikdanisman.net if you suspect unauthorised access.
• Each Account is strictly for the use of the registered Customer. Sharing login credentials across multiple organisations is prohibited.
• We reserve the right to require additional identity verification for high-risk actions (e.g., bulk data export, plan upgrade, billing changes).

4. Scope of Service

The Platform provides multi-tenant IT asset management functionality including, but not limited to: hardware and server inventory, license management, employee and HR records, support ticketing, payment tracking, insurance/document records, network and credential management, shadow SaaS discovery, total-cost-of-ownership (TCO) reporting, license reclamation analysis, AI tool inventory, hardware and fleet health scoring, scheduled reports, webhooks, workflow automation, white-label custom domains with automatic SSL, and AI-assisted tools. The specific features available to you depend on your active Subscription plan.

We may add, modify, or remove features at our discretion. Removal of a feature that constitutes a material degradation of your plan will be notified at least 30 days in advance.

5. Acceptable Use

You agree to use the Platform only for lawful purposes. The following are strictly prohibited:

• Uploading, storing, or processing data obtained unlawfully or without appropriate consent under KVKK / GDPR.
• Transmitting spam, unsolicited bulk communications, or malware through any platform feature.
• Attempting to gain unauthorised access to other tenants' data, the underlying infrastructure, or third-party systems.
• Reverse-engineering, decompiling, or extracting the source code of the Platform.
• Using the Platform to provide a competing service or to resell access without our prior written consent.
• Intentionally overloading the Platform (e.g., API flooding, script-driven bulk operations beyond documented rate limits).
• Uploading content that infringes third-party intellectual property rights, contains illegal material, or violates applicable law.
• Impersonating another person or organisation, or providing false identity information.

Violation of this section may result in immediate suspension or termination without refund.

6. Subscription and Payment

• Payment is processed by PayTR Payment ve Elektronik Para Kuruluşu A.Ş. Card data is never stored on our servers.
• Annual plans are billed upfront. Monthly plans are billed at the start of each billing cycle.
• Prices are in Turkish Lira (₺) inclusive of VAT where applicable. USD prices are indicative; billing currency is ₺ unless otherwise agreed.
• We reserve the right to adjust prices with at least 30 days' written notice. Continued use after the effective date constitutes acceptance of the new price.
• If a payment fails, you will receive a notification. Unpaid accounts are suspended after 15 business days and deleted after 30 business days. Data recovery after deletion is not possible.

7. Intellectual Property

• Your data: All data you upload to the Platform remains your property. We process it solely to provide the service.
• Our platform: All source code, design, trademarks (including the 4-diamond cube mark), and documentation belong to Ali Enis Tekin / Teknik Danışman and are protected by Turkish and international IP law. No licence is granted beyond what is strictly necessary to use the service.
• Feedback: If you provide suggestions or feedback, we may use them to improve the Platform without any obligation to you.

8. Suspension and Termination

We may suspend or terminate your Account immediately, without notice, if:

• You materially breach these Terms and (where curable) fail to cure within 7 days of notice.
• You violate Section 5 (Acceptable Use).
• A payment remains overdue beyond 15 business days.
• We are required to do so by law or court order.

You may terminate your Account at any time via the plan management screen. Upon termination, your data is retained for 60 days for recovery, then permanently deleted. See our Cancellation & Refund Policy for refund rules.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• Our total liability to you for any claim arising under or related to these Terms shall not exceed the total fees you paid in the 12 months immediately preceding the claim.
• We are not liable for loss of profits, revenue, data, business, or goodwill, or for any indirect, incidental, or consequential damages, even if advised of the possibility.
• Nothing in these Terms limits liability for death, personal injury, or fraud caused by our negligence.

10. Warranties and Disclaimers

We provide the Platform on an "as-is" and "as-available" basis. We do not warrant that the Platform will be error-free or uninterrupted. Uptime commitments are set out in the Service Level Agreement.

You warrant that: (a) you have the right to upload and process the data you provide; (b) your use of the Platform complies with applicable law.

11. Privacy and Data Processing

Processing of personal data is governed by our Privacy Policy (KVKK/GDPR Notice) and, where applicable, the Data Processing Agreement. These documents form an inseparable part of these Terms.

12. Force Majeure

Neither party is liable for failure to perform obligations (other than payment) caused by circumstances beyond reasonable control, including internet outages, DDoS attacks, natural disasters, pandemics, or governmental actions. If such circumstances persist for more than 30 consecutive days, either party may terminate the agreement in writing.

13. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Turkey. Any dispute that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of Istanbul Central Courts and Enforcement Offices.

14. Contact

Legal enquiries: legal@teknikdanisman.net · General: admin@teknikdanisman.net